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784bd is straightforward about the data we collect when you use your account, make a transaction through bKash, Nagad or Rocket, or contact our support team. This policy sets out what we collect, why we hold it, and what choices you have — access and eligibility depend on your local law and the eligible regions we serve.
When you open an account on 784bd, we collect the information needed to verify your identity, process your transactions and keep your account secure. This includes your registration details, the payment methods you connect — such as bKash, Nagad or Rocket — and records of activity on your account. We do not sell your personal data to third parties for their own marketing purposes. Data we hold is used to run your account, process wallet transfers, respond to your support requests and meet any obligations that apply under the laws of eligible regions. Cookies and similar tracking tools help us keep the site working correctly on your device and to understand which parts of the account journey need attention. You can adjust cookie preferences through the settings shown on the site. Where we pass data to a payment processor — for example, to complete a Nagad or Rocket transfer — that processor operates under its own data terms, which we link where visible. We retain account records for as long as your account remains active and for a further period required by applicable rules in the regions we serve. If your account is closed, we will keep only what the applicable rules require us to hold.
This policy applies specifically to data processed through 784bd's own platform — your account, your wallet connections and the support routes we operate directly. It does not govern third-party services you access from our pages, and it does not override the data terms of payment providers like bKash or Nagad. Understanding the boundary helps you know exactly where to direct a data question.
All data collected when you log in, update your account details or complete a verification step falls under this policy. This includes device identifiers used to recognise your session on mobile.
Records of deposits and withdrawals processed through bKash, Nagad or Rocket are covered here as far as 784bd's own systems are concerned. The payment provider's own data policy applies on their side.
Pages you visit, games you open and lobby navigation are tracked at a session level to keep the site functioning and to identify any technical issues. No browsing data is sold.
Links to external pages, embedded tools or payment provider apps operate under those parties' own policies. We cannot control how they handle data once you leave our platform environment.
You have real choices about the data we hold. The most direct route for any data-related request is through your signed-in account area, where you can review the information we hold on file and correct details that are outdated or incorrect. If you believe we are holding data that should be removed, or if you want a copy of your account records, you can raise that through the support contact routes listed on the site. We act on clear, verifiable requests. There is no requirement to explain at length — a concise note through the support channel is enough to start the process. For payment-related records tied to bKash, Nagad or Rocket transactions, we can confirm what our system holds, though the payment provider's own records remain with them. Response times depend on the complexity of the request and any obligations that apply in your eligible region.
Log in and open the account details section to see the information currently held. This covers registration data, linked payment methods and recent activity visible in your account history.
If your registered name, contact information or linked wallet details are wrong, update them through the account settings page or raise a correction request through support.
Any question about what we hold, why we hold it or how long we keep it can be sent to the support team. Use the contact route shown in the support section of this page.
Where applicable under your local law and eligible region, you can request that we delete data we no longer need to hold, or provide an export of your account records in a readable format.
If you have a specific question about how your data is handled — or you want to make a formal request — the routes below connect you to the team that manages account and privacy matters. We respond to requests that are clear and come from the verified account holder. Eligibility to make certain requests depends on your local law and the region your account is registered under.
Open the live chat window from the account area to raise a privacy question directly. This is the quickest route for account-level data queries tied to your active session.
Send a written data request to the email address published in the site's contact section. Include your registered account details so we can locate your records without delay.
For straightforward corrections — contact details, linked wallet numbers — the account settings page lets you update records directly without needing to contact the team.
Our approach to data is built around what your account actually needs. We do not collect data for purposes beyond running your account, processing your wallet transactions and improving the service you use on your device. Here is how each area works in practice.
Cookies on 784bd keep your session active, remember your account state and help us identify browsing issues. You can review and adjust cookie settings through the preference panel shown when you first visit the site.
Account credentials are stored using standard encryption practices. We do not store payment card details directly — wallet transfers via bKash, Nagad or Rocket are handled through the payment provider's own secure flow.
We keep account records while your account is active and for a further period required by the rules that apply in your eligible region. Once that period ends, records are deleted from active systems.
Privacy requests go to the team via the published support routes on this site. We do not route personal data requests through social channels — always use the verified contact methods listed in the support section above.
These are the questions we hear most often about how 784bd handles your data. If your question is not here, the support contact routes above are the right next step.
We collect your registration details, device identifiers, session data and the payment method information you provide — such as a bKash or Nagad wallet number — to run and verify your account. We collect only what your account operation requires.
We pass data to payment processors — such as the providers behind bKash and Nagad transfers — only to complete the transaction you initiate. We do not sell your personal data to third parties for marketing, and we do not share account details beyond what the applicable rules in your eligible region require.
Log in to your account and open the account details section. The information held on record is shown there. If you need a full export or see something that should be corrected, raise a request through live chat or the published email contact route.
Where your local law and eligible region allow it, yes. Send a deletion request through the support email or live chat with your account details. We will confirm what we can delete and what we are required to retain under the rules that apply to your region.
Records are kept while your account is active. After closure, we retain only what the applicable rules in your eligible region require us to hold. Once that retention period ends, records are removed from active systems in line with our standard data schedule.
It covers the transaction records held in 784bd's own system. The payment providers — bKash, Nagad, Rocket — hold their own records under their own data policies. For queries about those records, contact the payment provider directly alongside any request you raise with us.